In our Workflows and Approvals section, we mentioned that work types is used for specifying the approval chains, but work types can also be used as project activities, such as group related tasks.
These work types can be defined according to the specific project requirements by the project administrator as projects can vary in their work types range. Work types helps to capture important project information, be assigned to a project member and it will be displayed in their tasks detail.
Learn more how you can make use of Work Types in your daily work and customize your own set of work types. LEARN HERE